In general, "law enforcement" does not get involved with tracking down individual downloaders of old music, movies, and TV shows. If for some reason the FBI is following you specifically around and snooping on your public wifi traffic, they could see stuff like torrent traffic. And similarly if the FBI is sitting at your coffee shop monitoring wifi traffic to find people torrenting for some reason you could get caught that way.
Otherwise as other people have said, the best an outside observer who didn't know where you were could get is the IP address and the time, and could only match that up to you if the place you were connecting at saved records linking you to having connected with that IP address at that time. The more realistic way these sorts of things usually go is that the copyright holder or their representative monitors a public torrent tracker to collect IP addresses, and then sends nastygrams to the ISPs of each of the IP addresses, which the ISP usually forwards to the customer associated with that IP address.
In most cases, the ISPs have some sort of official or unofficial policy that if you get enough of those nastygrams they drop you as a customer. That would generally apply to your coffee shop or your neighbor, so either of them could lose their Internet access if you get caught downloading stuff from their connection.
Everyone involved knows that it's inefficient to go after each infringer in court individually, so cases of individuals getting sued by copyright holders are relatively rare.
No need to worry. I download anywhere from 50 to have gigs a month in torrents and upload about to to I've been doing this for years, and haven't had a problem. If they don't go after me, than they certainly wouldn't waste time on you! Thing is, it is very difficult, time consuming, and human capital expensive to go after people. Notice how copytrolls always try blanketed "jon doe" suits?
Which seem lately to be dismissed. Besides that, spoof your MAC address or change it. Mine does this frequently via a script, but software can do it easily as well. Rest assured you are more than likely fine, and have a greater chance at being struck by lightening. If you're a terrorist, I wouldn't count on the public access point protecting you, because the FBI would be able to track you down the hard way surveillance, etc.
They're not going to do that for torrents. It's actually part of my job to reply to subpoena requests. But even that can depend from case to case.
When it comes to software, you can get problems even in more 'liberal' countries. Also I wonder, that the owner of a lodging establishment is having problems. In most places of the world, the owner can not be made responsible for what his guests do. Imagine all those free WiFi hotspots at every and each caffee, or even schools, Probably they should have got cancelled their Internet connection in less than a week, if all were handled by the same criteria as your client.
Also as the owner of the connection, you are still not allowed to spy your customers, what websites each of them is approaching. You block them, and they come back at you "did you possibly invade my privacy? So it's good to have set up good general rules, that won't allow them to do so. Still privacy is privacy So what I wanted to point to: If you want to avoid problems, you need more than just blocking websites. You also need the ability to recognize and block P2P applications like Torrents.
That will require you to have an UTM with a subscription that allows it to recognize and block applications, that you don't want to allow to communicate out of your network.
Depending on the throughput requirement, that can get a bit more expensive than something free Specially "blocking certain websites" won't do the job - there are thousands of alternative websites one will access when you block "certain ones". You simply need a more complete approach.
What is their budget? While this would not capture the pirating, it may help reduce bandwidth usage. To fully deal with pirating, you will probably need deep packet inspection. But you would want to make sure you block outbound DNS traffic so people cannot bypass the filtering. You could set up OpenDNS as the easy button. IMO, that is the easiest way. If you have to get a hardware web filter, those can get complicated and expensive. Untangle is the easiest vs squid on pfSense. You could have that option with your firewall depending on what you have even.
And one more thing: when your guests use VPN's, than you don't want to prevent them to use them! A guest's VPN connection moves the problem you would have to someone else. So why get in the way, when it actually solves your problem? Arrow Computer Services is an IT service provider.
For an establishment like his, it is pretty much set and forget. Not difficult to setup either and very cheap in my opinion - the subscription I mean. It supports blocking categories such as peer to peer, illegal, abuse etc.
This would be much simpler than trying to setup Linux servers, which are more suited for people who work in IT. I don't know if Draytek router and Cyren Web filtering subscriptions are available where you are, but they are in the UK. I would also go with pfsense on a Pii maybe. Most cost effective and lots of ways to takkle this problem. First of all i would activate Traffic shapping to ensure noone is sucking all the bandwidth with his traffic..
Seems to make sense for a guest house. This will make downloading large files painful as u have to DL reaaaaally long. You also have a bigger chance for catching suspect while downloading something and take actions against him like MAC adress block.
I'm not going to be much help, but one thing I thought of when blocking torrent type traffic is that they might encrypt the traffic with VPN, in which case the ISP probably won't even know, but to deter it, the solution would be to block any traffic that your solution can't deep inspect.
But that probably rules out legit VPN usage like work travel that is a real use case in hotels and guests might find their work VPNs not working on the hotel internet. You can allow traffic, but identify who did what.
That's a bigger chain thing to do. Only give it out to guests and change it weekly or per guest if possible. It's easiest to connect to a hotel WiFi with a sign in page from a computer.
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